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Millions of passengers, billions of tickets, multiple channels and one solution to modernize ticketing services in China.
IBM Client Huaxia Express is helping lead China to the next phase of modernization with an e-Ticketing system delivered via web, mobile, chat and kiosk. The first of its kind at any passenger bus transportation group in China, it tracks and learns from customer data to realign resources to scale up and down based on demand. Watch the video to hear the CEO explain how the Chinese Travel and Transportation industry is evolving to serve millions of customers with convenience and confidence.